Staff Answer
Oct 28, 2025 - 04:13 PM
As soon as you place your order, you will receive an order confirmation via email. New orders generally ship out within 1-2 business days and deliver to your location within 2-7 business days of the shipment, depending on how far away you are from the shipping location. We will email you tracking information within 24 hours of your order leaving the warehouse.
Please note: there are certain items that take longer to ship out, such as customized products and items that are made to order. In this case, we will provide an estimated ship date on the product page. In other cases, an item may be unknowingly out of stock, or on a temporary back order. If such a case arises, we will reach out to you directly to inform you of your options and provide an estimated ship date, if the website has not already provided this date to you.
We ship standard products via either UPS ground or USPS Ground Advantage. Larger products such as backboards, soccer goals, volleyball systems and more, ship via truck and may require a couple additional days to deliver.
If you need to expedite an order, have a date you need the product by or just have questions, please feel free to reach out to us and we will be more than happy to assist. You can email us at service@athleticstuff.com or call us at toll free (877) 406-0607 (Monday - Friday 9am - 5pm Pacific) to speak with one of our service representatives.
Please note: there are certain items that take longer to ship out, such as customized products and items that are made to order. In this case, we will provide an estimated ship date on the product page. In other cases, an item may be unknowingly out of stock, or on a temporary back order. If such a case arises, we will reach out to you directly to inform you of your options and provide an estimated ship date, if the website has not already provided this date to you.
We ship standard products via either UPS ground or USPS Ground Advantage. Larger products such as backboards, soccer goals, volleyball systems and more, ship via truck and may require a couple additional days to deliver.
If you need to expedite an order, have a date you need the product by or just have questions, please feel free to reach out to us and we will be more than happy to assist. You can email us at service@athleticstuff.com or call us at toll free (877) 406-0607 (Monday - Friday 9am - 5pm Pacific) to speak with one of our service representatives.
